What’s included and what’s not?
Note that there are cases where you are not covered: damage caused intentionally, damage to your car, damage to equipment for professional use, damage caused by condensation or scratches and chipping that are not considered glass breakage. Keen to find out more?
Looking for tenant insurance that takes care of everything from A to Z? Flora is the answer!
The contract is concluded for a period of one year. Every year, this contract is automatically renewed on its expiry date for a subsequent period of one year, unless it is cancelled by one of the parties at least 3 months before the contract expiry date.
Before subscribing to Flora insurance, carefully check what is and is not covered in the product information sheet and the general terms and conditions. Flora Insurance is a registered trademark of Ethias SA. Ethias SA, with licence no. 196, rue des Croisiers 24, 4000 Liège, is an insurance company licensed in Belgium and subject to Belgian law. RPM Liège VAT BE 0404.484.654 – IBAN: BE72 0910 0078 4416 BIC: GKCCBEBB.
If you have a complaint, you can e-mail us at complaint@flora.insure or write to Flora Insurance, rue des Croisiers 24, 4000 Liège. If you are not satisfied with the proposed solution, you can contact the Insurance Ombudsman through the website www.ombudsman.as or by mail: info@ombudsman.as.
You can also file a complaint online on the ODR platform of the European Commission.
* Based on the comparison made on www.comparatif-assurance-habitation.be for a tenant’s liability and contents insurance policy for a 2-bedroom apartment with a rent of €750 and an insurance policy offering similar guarantees.
In Wallonia and Flanders, tenants are obliged to take out insurance. In Brussels, the landlord usually includes this as an obligation in the lease contract.
But what is it for? Well, in the event of an accident, if you cause damage to the accommodation, you are considered responsible. As a result, it’s up to you to pay the costs of repairing the damage. That’s where insurance comes in!
