Contact Flora

Do you have a question or a problem? If so, contact #TeamFlora

Do you have any questions about our tenants’ insurance or about Flora? Would you like more information about our mobile app? Or do you have a problem?

If so, you can contact #TeamFlora via…


You can chat with Flora in our mobile app and on all the pages of our website. Check out the icon at the bottom right of this page.

The chatbot will answer all frequently asked questions and is available 24/7. If it can’t answer your particular question, our Customer Care Managers will be able to help. They are available between 9 am and 5 pm on weekdays, but you can often reach them after working hours too.


You can also email support@flora.insure. We will do our best to contact you as soon as possible.

Social media

You will find us on all the main social media. Click on the logo to follow us..

Flora on Facebook   Flora on Linkedin   Flora on Instagram   Flora on Twitter   Flora on YouTube

Would you like to submit a claim?

You can only do this via the chat function in the Flora app. You can find more information about this here.